Effective Date: December 5, 2017
1. Note to Parents
2. Information Your Child Provides
2.1 In general, we do not collect personal information on the App, except in those instances under COPPA where personal information may be collected without verifiable parental consent.
2.2 Data Your Child Provides to Us
· If your child provides us feedback or contacts us (for support, for example), we will collect the data included in the communication. We use this personal information to assist your child with his/her query or support request and then delete such information once we have fulfilled the child’s query or support request.
· If your child participates in a contest, sweepstakes or other promotion, we will collect any data your child provides, we may use it for the purpose of the promotion, and then delete such data after the promotion, to the extent the deletion of such data is permissible by law.
2.3 Please note that we are prohibited from conditioning a child’s participation in a game, the offering of a prize, or another activity on the child’s disclosing more Personal Information than is reasonably necessary to participate in such activity.
3. Your Child’s Information Collected via Technology
3.1 When your child uses our App, some information is automatically collected. For example, we collect a unique identifier for the device on which you install an App (“DID”, which may be your child’s Apple Game Center ID (if you have signed up to Game Center and we have access to that ID)) and develop a profile about your child keyed to that DID.
3.2 Our servers (which may be hosted by a third party service provider) also collect information from your child, including your child’s browser type, device type, operating system, application software, Internet Protocol (IP) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), MAC address, Open Device Identification Number (ODIN), domain name, date/time stamps for your use of the App, and your child’s DID.
3.3 Our Apps may periodically examine the contents of your device to determine the presence of other Nexercise applications on the device. The App will transmit the results of that examination to Nexercise.
3.4 We may also automatically collect information related to the overall effectiveness of our advertising campaigns via our advertisements delivered on our web sites, apps and services (“Our Ads”). For example, we may collect information related to the number of people who click on Our Ads, and the number of people who download one of our Apps or other products via Our Ads. We may combine the information we collect via Our Ads with other information we collect via our Apps.
4. Information Collected From Third Party Companies.
4.1 Analytics. We may share your child’s DID or other information with companies that perform analytics regarding the App (or enable such companies to collect your DID or other information): to analyze the use of the App for us; and for advertising about Nexercise and other companies.
4.2 Third Pary Websites. Our servers (which may be hosted by a third party service provider) also collect information from your child, including your child’s browser type, device type, operating system, application software, Internet Protocol (IP) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), MAC address, Open Device Identification Number (ODIN), domain name, date/time stamps for your use of the App, and your child’s DID.
5. User of Your Child's Information
We use personal data (a) to respond to one-time child requests, comments and questions and then delete such personal data after we have responded to the child’s request or question; and (b) otherwise support the internal operations of our Apps.
6. Disclosure of Your Child’s Information
Nexercise will retain your child’s Personal Information for only as long as is reasonably necessary to fulfill the purpose for which the information was collected.
Nexercise has established and maintains reasonable procedures to protect the confidentiality, security, and integrity of Personal Information collected from children. Nexercise also takes reasonable steps to release children’s Personal Information only to service providers and third parties who are capable of maintaining the confidentiality, security and integrity of such information, and who provide assurances that they will maintain the information in such a manner. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, Nexercise cannot guarantee its absolute security.
10. Contact Us
155 Gibbs St, Rockville, MD 20850